Gran Melia Jakarta

I recently had the pleasure of staying at the Gran Melia Hotel in Jakarta, and I can confidently say that it exceeded all expectations. From the moment I arrived, the experience was flawless. The hotel’s design is simply stunning – a perfect blend of modern elegance and sophisticated comfort. Every corner of the property reflects impeccable taste, creating a welcoming atmosphere that felt like a luxurious home away from home. The quality of food was absolutely top-notch. Whether it was a delicious breakfast or a fine dining experience, each meal was a testament to the high standards the hotel upholds. The breakfast buffet, in particular, was a highlight. There was a wide variety of options, from freshly prepared international dishes to local delicacies – all incredibly flavorful and beautifully presented. What truly made my stay special, however, was the exceptional service. The staff at Gran Melia went above and beyond to make me feel comfortable. I would like to give a special mention to Rudi, who took the extra care to make sure my breakfast experience was nothing short of perfect. His warm hospitality and attention to detail made me feel like I was being taken care of like family. The entire process, from check-in to check-out, was smooth and efficient, and I was always greeted with a smile. I can not recommend Gran Melia Jakarta enough – it’s truly a five-star experience in every sense. I can’t wait to return!

The Gran Melia is a stunning hotel, its huge and the hotel is beautiful. The staff were incredible and dealt with all my requests promptly. I even asked for some flowers for my girlfriend last minute before I arrived and when I turned up there were roses in my room and a tiramisu. The staff at the front desk were exceptional. All the staff made me feel special and safe. The hotel had a great vibe and provided music in the evenings. The cleaners did a good job and room service was more than often good. The room facilities were fantastic, the whole room and view was stunning. It was truly a special place to stay.

So, this is my second review of this property as we stayed here twice during our time in Jakarta. Both times we found the staff to be very attentive to our needs. When we traveled to the Airport on our last day, they packed breakfast to-go because we left so early in the morning. This hotel is in a great location and easy to access from the main highways in Jakarta. Our room was spacious and clean, with a wonderful view of South Jakarta. The food choices in the lobby restaurant were vast offering Asian, Western, and European menu items. Our coffee cups were always full and there were multiple juice choices as well. The one thing that was especially impressive was the response to our criticisms from the first stay at the property. We were contacted by both the housekeeping supervisor and General Manager with regard to our observations. They expressed genuine concern for our complaints and made every effort to rectify these issues. I would absolutely recommend this property to anyone looking for a location where you are their first priority.

The best thing about this hotel are the staff. I had a wonderful few days and I’ll like to mention the staff friendliness and readiness to serve with a smile and they all went above and beyond to ensure I had a great stay. Special mention to Santun and Prihatin. I had a busy schedule and had to have my dinner at the lobby restaurant each night, both Santun and Prihatin were amazing 🩷🩷🩷

The hotel is beautiful and has all the amenities needed: comfy beds, quiet rooms, friendly staff, pool, gym, restaurants, coffee bar. It is a bit older, but that doesn't matter. They manage to keep it really nice. Breakfast was excellent with a huge variety in different foods.